INTERNATIONAL YACHT CLUB LIMITED PRIVACY AND COOKIES POLICY

We are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practises regarding your personal data and how we will treat it.

ABOUT US

For the purpose of the Data Protection Act 1998, the data controller is International Yacht Club Limited; a company registered in England and Wales with registration number 08356851, with its registered office at 563 Chiswick High Road, London W4 3AY (Yacht Club / we / us).

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• Information that you provide by filling in forms on our website www.i-yachtclub.com (website). This includes information provided at the time of registering to use our website, posting adverts on our website or requesting further services. We may also ask you for information when you report a problem with our website.
• If you place any adverts on our website we may retain details of your name, delivery address, contact details, password and other information associated with your account.
• If you write to us (by letter or email), we may keep a record of that correspondence.
• If you telephone us or we telephone you, we may keep a written record of that conversation. We may also record the conversation for the purposes of training and ensuring our service standards are maintained. 
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
• Details of your visits to our website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access. 

IP ADDRESSES 

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIES

What is a cookie?

A cookie is a small text file stored by your web browser on your computer or mobile phone’s hard drive.  Some cookies are essential for the website to work, for example, to remember what you have added to your basket while you browse the website.  They are useful because they help us to provide you with relevant information, such as remembering what you have in your wish list or basket when you return to our website.  They also allow us to recognise your computer (but not specifically who is using it) when you access our website and to improve the usability and performance of our website.

Types of cookies

We use the following cookies: 

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping basket or use the online payment system. 

Analytical/performance cookies: These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 

Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Turning off and deleting cookies

Turning off and deleting cookiesBy using our website, you are consenting to our use of cookies. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our website. 

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you access our website.

Since many websites use some form of cookie technology, setting your browser to refuse cookies may restrict your access. Yacht Club cookie files remain on your computer's hard drive unless and until you manually delete the file.  Yacht Club cookie files do not contain personally identifiable information or track an individual users' movement through our website

For more detailed information about cookies visit www.allaboutcookies.org which provides guidance on how to control cookies.

Third party cookies

Please note that advertisers may also use cookies, over which we have no control. You can turn off advertising cookies only, by blocking specific companies. You will still receive advertising on the internet, but the adverts you see may not be tailored to your likely interests or preferences. You can set your preferences by visiting: www.youronlinechoices.com/uk/your-ad-choices. 

USER ACCOUNTS

Security: We may enable you to set up an account with a username and password to access and use certain features of this website. You agree to provide us with accurate account information and acknowledge that you are responsible keeping your account login information secret. We will not be responsible for any loss or damage arising from your failure to comply with this requirement.

User Generated Content: By adding any comments, recommendations, postings or other user generated content to this website you agree that we can continue to display that content even if you cease using this website or delete your account. Please be careful when adding content as it will be visible to all website users and once you have added something, you cannot always delete it. You should not add any content featuring any personally identifiable information about you or any other person. We may, but are not obliged to, remove any user generated content at any time. 

Termination: We may suspend or close your account and terminate your registration at any time. This includes if you break any of your obligations set out above, but we do not have to give a reason for termination.

WHERE WE STORE YOUR PERSONAL DATA

We do not currently store or process any of your personal data outside the European Economic Area (“EEA”). It may also be processed by staff operating inside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

HOW WE USE YOUR INFORMATION

We use information held about you in the following ways:

• • To enable us to process and fulfil your orders.
• • To ensure that content from our website is presented in the most effective manner for you and for your computer. 
• • To allow you to participate in interactive features of our website, when you choose to do so.
• • To notify you about changes to our website or our services.

We may also use information held about you to provide you with information, products or services that you request from us or which we consider may interest you. This may include contacting you by email if you have consented to such communication. You may unsubscribe from future emails using the instructions provided in each message. 

We will not sell or pass on your data to third parties for marketing purpose unless we have your consent. 

We do not hold any customer card information.  Card payments are processed securely via a third party payment system.

DISCLOSURE OF YOUR INFORMATION

We will only disclose your personal information to third parties:

• • If they are providing services to us, in which case we will require them to keep your personal information secure and confidential, and only to use it as instructed by us. 
• • If Yacht Club or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
• • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or other agreements; or to protect the rights, property, or safety of our business, our customers, or others. 
• • If we have specifically obtained your consent to do so, for example, if you enter a competition or promotion that we organise in conjunction with a partner. 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by changing your account settings or by following the instructions on any marketing communications to unsubscribe from future communications. You can also Contact Us to change your marketing preferences or to stop any future marketing communications. 

ACCESS TO INFORMATION

The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO THIS POLICY 

We may revise this privacy and cookies policy from time to time. Any changes we may make to our privacy and cookies policy in the future will be posted on this page.

CONTACT US

Questions, comments and requests regarding this privacy and cookies policy are welcomed. Our contact details can be found on the Contact Us page.